Abstract
Learn all about the Microsoft Dynamics Sure Step methodology that optimizes the implementation of Microsoft Dynamics 365 Business Central. This methodology consists of six main phases including diagnostics, analysis, design, development, implementation and production work. In addition to the mentioned phases, Sure Step also offers two additional phases - optimization and upgrade. The Sure Step methodology provides you with numerous advantages that include broad applicability to various projects, accelerated and better implementation, and reduction of risks and costs. Thus, it guarantees an increase in the satisfaction of end users.
Microsoft Dynamics Sure Step methodology
The Microsoft Dynamics Sure Step methodology is a comprehensive implementation methodology Microsoft Dynamics 365 ERP system. Implementing such a large and demanding system can bring high costs and risks, for partners and clients. Problems in implementation can easily lead to a domino effect – project extensions and additional losses of time and money. Thus, instead of helping the company, the ERP system makes it worse. This is precisely why Microsoft introduced the Sure Step implementation methodology, to facilitate the entire process and enable partners to quickly resolve problems. Thanks to this methodology, implementations are successful, completed on time and remain within budget.
What is the Sure Step methodology?

The Sure Step methodology describes standardized processes for implementing Microsoft Dynamics Business Central. It consists of a general methodology that is customized for each Microsoft Dynamics product with additional, specific parts. It describes in detail the phases and activities that need to be followed to successfully complete each stage of a specific implementation. Sure Step also contains templates, tools, and links to additional materials that can be found outside of the Sure Step programSuch a standardized implementation process follows the rules of the profession and practice.
What projects can it be applied to?

The Sure Step methodology can be applied to all types of projects:
Standard project
Application of the Sure Step methodology for a standard project implies the implementation of Microsoft Dynamics ERP systems at a single location with customizations that are medium to complex in nature to meet the client's specific needs.
Rapid project
We use a rapid project to implement Microsoft Dynamics systems in situations with a limited scope, where the implementation of basic features is required and when the client's business processes are simpler.
Enterprise project
For an enterprise project, the Sure Step methodology supports the implementation of the Microsoft Dynamics ERP system in complex cases and in global organizations with multiple business locations, which requires careful adaptation of systems and processes to meet diverse business needs.
Agile project
This type of project is used for implementations of medium to high complexity, in one location. Clients have greater autonomy over the final result because they are enabled to change the direction of solution development and implementation according to their needs.
Upgrade
It is used to upgrade the existing version of the Microsoft Dynamics solution to the next version.
What are the stages of the Sure Step methodology?

The Sure Step methodology is divided into six main and two additional phases. The main stages are:
1. Diagnostics
In the diagnostic phase, a high-level analysis of the client's business processes is carried out in order to gain a deeper understanding of the functioning of their business. The implementation team carefully researches and analyzes the client's existing business processes. This initial phase of the project allows partners and clients to jointly agree on the approach and scope of the project. Such a preparatory phase is extremely important because it creates the foundation for a successful implementation of Microsoft Dynamics Business Central system.
2. Analysis
During the analysis, details of business processes are identified to better understand the client's business. This allows the implementation team to gain a comprehensive view of existing business activities and operational patterns. In this phase, possible challenges and potential areas for improvement are identified to ensure the best adaptation of the Microsoft Dynamics Business Central system to the client's business processes. The result of the analysis phase is a precise definition of requirements and goals, which allows for the development of adequate plans for the next steps of the implementation.
3. Design
In this phase, a way is found to implement existing processes and meet the client's needs within the Microsoft Dynamics system. If there are multiple possible solutions, the best strategy for the specific case is selected.
4. Development
Development encompasses the bulk of the development work. Existing features are adapted, new ones are created, and data is migrated. Each feature undergoes testing, including security testing. The development phase ends when most of the features have been tested and the data has been successfully migrated.
5. Introduction
The implementation phase includes setting up the ERP system at the customer's premises and training key users. User scenario testing is also performed at the system level. Once the system is launched and all tests are completed successfully, and the final master data migration is performed, the implementation is complete.
6. Production work
The last phase is the phase of production work in which open questions are resolved and the project is finalized. After the end of the project, the user continues to be provided with ongoing support (for activities that occurred after the end of the project and involve the user).
Two additional phases that the Sure Step methodology offers support for are optimization (analyzing a system to determine how to optimize it for best performance) and the previously mentioned upgrade.

Conclusion – Uses Sure Step methodologies
Sure Step is a universal methodology that can be applied in all situations and for all types of implementations. Thanks to Sure Step, the implementation of the Microsoft Dynamics ERP system becomes fast and high-quality, with minimal risks and reduced costs, which results in increased end-user satisfaction.
If you have questions about the Microsoft Dynamics ERP system or the Sure Step methodology, contact us with confidence.