{"id":349,"date":"2022-03-03T09:45:46","date_gmt":"2022-03-03T09:45:46","guid":{"rendered":"https:\/\/navbiz.hr\/?post_type=navbiz-usluge&#038;p=349"},"modified":"2023-06-20T10:40:26","modified_gmt":"2023-06-20T10:40:26","slug":"korisnicka-podrska","status":"publish","type":"navbiz-usluge","link":"https:\/\/navbiz.hr\/en\/navbiz-usluge\/korisnicka-podrska\/","title":{"rendered":"User support"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"349\" class=\"elementor elementor-349\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56f30605 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56f30605\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25d43bf5\" data-id=\"25d43bf5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0530163 elementor-widget elementor-widget-heading\" data-id=\"0530163\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.5 - 03-02-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">We provide fast and reliable customer support for a seamless experience with our ERP system and to resolve potential issues.\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70b85ec elementor-widget elementor-widget-text-editor\" data-id=\"70b85ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.5 - 03-02-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tOnce the business solution is implemented, our support services are at your disposal. Whether working at the user's location or remote access, our consultants are always ready to help you solve challenges in working with the implemented solution.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd48e4b elementor-widget elementor-widget-image\" data-id=\"cd48e4b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.5 - 03-02-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"534\" src=\"https:\/\/navbiz.hr\/wp-content\/uploads\/2022\/03\/podrska-1024x683.jpeg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/navbiz.hr\/wp-content\/uploads\/2022\/03\/podrska-1024x683.jpeg 1024w, https:\/\/navbiz.hr\/wp-content\/uploads\/2022\/03\/podrska-300x200.jpeg 300w, https:\/\/navbiz.hr\/wp-content\/uploads\/2022\/03\/podrska-768x512.jpeg 768w, https:\/\/navbiz.hr\/wp-content\/uploads\/2022\/03\/podrska-1536x1024.jpeg 1536w, https:\/\/navbiz.hr\/wp-content\/uploads\/2022\/03\/podrska.jpeg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13c586e elementor-widget elementor-widget-text-editor\" data-id=\"13c586e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tNumerous new requirements and ideas from customers arise only when users become better acquainted with business systems. Through customer support services, we are constantly optimizing and making additional adjustments to the business system to keep up with new legal changes and technological trends.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb6e955 elementor-widget elementor-widget-bdt-accordion\" data-id=\"fb6e955\" data-element_type=\"widget\" data-widget_type=\"bdt-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <div class=\"bdt-accordion-container\">\r\n            <div id=\"bdt-accordion-fb6e955\" class=\"bdt-accordion\" data-bdt-accordion=\"{&quot;collapsible&quot;:true,&quot;multiple&quot;:false,&quot;transition&quot;:&quot;ease-in-out&quot;}\" data-settings=\"{&quot;id&quot;:&quot;bdt-accordion-fb6e955&quot;,&quot;activeHash&quot;:&quot;no&quot;,&quot;activeScrollspy&quot;:null,&quot;hashTopOffset&quot;:false,&quot;hashScrollspyTime&quot;:false}\">\r\n                                    <div class=\"bdt-accordion-item bdt-open\">\r\n                        <div class=\"bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-accordion-da-li-se-kroz-ugovorenu-podrku-u-radu-moe-dogovoriti-izrada-novih-dorada-u-poslovnome-sustavu\" data-accordion-index=\"0\" data-title=\"da-li-se-kroz-ugovorenu-podr-ku-u-radu-mo-e-dogovoriti-izrada-novih-dorada-u-poslovnome-sustavu\" role=\"heading\">\r\n\r\n                                                            <span class=\"bdt-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\r\n\r\n                                                                            <span class=\"bdt-accordion-icon-closed\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\r\n                                    \r\n                                                                            <span class=\"bdt-accordion-icon-opened\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\r\n                                    \r\n                                <\/span>\r\n                            \r\n                            <span class=\"bdt-title bdt-flex bdt-flex-middle\">\r\n\r\n                                                                Is it possible to agree on the development of new finishing touches in the business system through contracted support in the work?                             <\/span>\r\n\r\n                        <\/div>\r\n                        <div class=\"bdt-accordion-content\">\r\n                            Through contracted customer support, new customizations and functionalities in the business system can be agreed upon.                        <\/div>\r\n                    <\/div>\r\n                                    <div class=\"bdt-accordion-item\">\r\n                        <div class=\"bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-accordion-da-li-se-postoje-razliiti-paketi-sa-brojem-ukljuenih-sati-podrke-u-mjesenom-paualu-odravanja\" data-accordion-index=\"1\" data-title=\"da-li-se-postoje-razli-iti-paketi-sa-brojem-uklju-enih-sati-podr-ke-u-mjese-nom-pau-alu-odr-avanja\" role=\"heading\">\r\n\r\n                                                            <span class=\"bdt-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\r\n\r\n                                                                            <span class=\"bdt-accordion-icon-closed\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-plus\"><\/i>                                        <\/span>\r\n                                    \r\n                                                                            <span class=\"bdt-accordion-icon-opened\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw fas fa-minus\"><\/i>                                        <\/span>\r\n                                    \r\n                                <\/span>\r\n                            \r\n                            <span class=\"bdt-title bdt-flex bdt-flex-middle\">\r\n\r\n                                                                Are there different packages with the number of support hours included in the monthly maintenance lump sum?                             <\/span>\r\n\r\n                        <\/div>\r\n                        <div class=\"bdt-accordion-content\">\r\n                            There are various flat rate packages with the number of hours in the lump sum for contracted monthly maintenance of the business system, and the user can choose one of the options that suits him the best for the support in everyday business.                        <\/div>\r\n                    <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We provide fast and reliable customer support for a seamless experience with our ERP system and to resolve potential issues. Once the business solution is implemented, our support services are at your disposal. Whether working on-site or remotely, our consultants are always ready to help you solve challenges in working with the implemented solution. [\u2026]<\/p>","protected":false},"featured_media":0,"template":"","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Korisni\u010dka podr\u0161ka - Navbiz d.o.o.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/navbiz.hr\/en\/navbiz-usluge\/korisnicka-podrska\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Korisni\u010dka podr\u0161ka - Navbiz d.o.o.\" \/>\n<meta property=\"og:description\" content=\"Pru\u017eamo brzu i pouzdanu korisni\u010dku podr\u0161ku za besprijekorno iskustvo s na\u0161im ERP sustavom i rje\u0161avanje potencijalnih problema. Nakon \u0161to je poslovno re\u0161enje implementirano, na\u0161e usluge podr\u0161ke vam stoje na raspolaganju. 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